Ahmedabad, India · Open to the next challenge

I engineer automation that keeps working.

RPA DEVELOPER L2 PRODUCTION ENGINEER AUTOMATION SPECIALIST

Enterprise RPA developer and L2 production support engineer turning complex processes into reliable, observable systems.

OPS / LIVEAll systems observed
173 ROBOTIC MACHINES50+ AUTOMATIONSL2 OPERATIONS
0Automations supported
& improved
0Robotic machines
monitored & managed
0Manual hours saved
for clients
0Learners mentored
across 10+ domains

01 / PROFILE

Automation with an operator’s mindset.

I work where development meets production reality: designing automations, diagnosing incidents, validating migrations, and making minimal, safe changes to live systems.

My background spans enterprise RPA, blockchain development, technical training, and customer-facing support—so I can move from process discovery to code, controls, documentation, and clear stakeholder communication.

Reliability firstEvidence over assumptionClarity at every handoff

02 / EXPERIENCE

From building systems
to keeping them resilient.

2018 — PRESENT

Develop and support enterprise automations across live client environments. Handle incident triage, root-cause analysis, bug fixes, minimal production changes, validation, migrations, credentials, schedules, robotic machines, and stakeholder communication.

NICE RTI 7.9.1 / 7.3Production L2SAPOracle DBSalesforceM365 Dynamics

Mentored 150+ learners across 10+ technical subject domains, translating complex concepts into structured, practical learning experiences.

Contributed to blockchain product development, including healthcare applications and a real-time virtual currency exchange platform.

Applied blockchain concepts to client-facing solutions and technical consulting engagements.

Built early-stage software solutions, including a QR-based unique licensing project.

03 / CAPABILITY MAP

A stack built around
enterprise outcomes.

SELECT A DOMAIN

AUTOMATION ENGINEERING

Build, orchestrate, improve.

Enterprise automation development across attended and operational workflows, with a practical focus on stability, controls, and maintainability.

NICE RTINICE DesignerUiPath · learning focusPower AutomateAutomation PortalRobot Control Room

04 / RPA EXPERIENCE

Automation built for
production reality.

CORE EXPERIENCE

01 / 04

ENTERPRISE RPA

Automation Development

Develop and improve enterprise automations using NICE RTI and NICE Designer, translating business processes into stable workflows with clear operational controls.

CAPABILITIES

NICE RTI 7.9.1 / 7.3 · process understanding · bug fixes · maintainable delivery

EARLY DEVELOPMENT PROJECTS

Foundations in product
and blockchain development.

Earlier career work that shaped my approach to product thinking, applied technology, and end-to-end software delivery.

01 / PRODUCT PROJECT

Feedemine

An early portfolio project demonstrating practical software development, solution thinking, implementation, and iteration.

Product thinking · Development · Iteration
02 / INTELLIGENT SYSTEM

IntelliBann

An applied technology project focused on using intelligent software concepts to address a practical problem.

Solution design · Applied intelligence · Development
03 / APPLIED TECHNOLOGY

Neuralve

An early-stage technology project that expanded experience in research, prototyping, product concepts, and software delivery.

Research · Prototyping · Implementation
04 / BLOCKCHAIN DEVELOPMENT

Blockchain Solutions

Development work across a healthcare blockchain use case, a QR-based unique licence solution, and a real-time virtual currency exchange platform.

Healthcare · QR verification · Unique licensing · Real-time exchange systems

05 / EDUCATION + DIRECTION

Strong foundations.
Still moving forward.

2024—2026

Symbiosis School for Online and Digital Learning (SSODL)

Master of Business Administration · Business Analytics

2016—2020

L.J. Institute of Engineering & Technology

Bachelor of Engineering / Technology · Information Technology

2002—2016

Seventh Day Adventist, Ahmedabad

School education

CURRENT FOCUS

From automation delivery to intelligent automation architecture.

  • Deepening UiPath specialization
  • AI-assisted automation architecture
  • Exploring Cognigy + UiPath patterns
  • Growing PowerShell and Power Automate capability
These are active learning and career directions, not claimed expert credentials.

06 / CONTACT

Let’s make complex work
quietly reliable.

Available for conversations around enterprise automation, RPA development, and production engineering roles.